Terms of Service

WAND TAP TERMS OF SERVICE

Last Updated: 01/02/2026

1. Introduction

Welcome to Wand Tap ("Wand Tap", "we", "our", or "us").

These Terms of Service ("Terms") govern your access to and use of our website, products, services, mobile applications, content, and any purchases made through Wand Tap.

By accessing our website, purchasing a product, or using any Wand Tap services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our products or services.


2. Eligibility

You must be at least 18 years of age or have permission from a parent or legal guardian to purchase or use Wand Tap products.

By using our services, you represent and warrant that:

  • You have the legal capacity to enter into these Terms.

  • All information provided to us is accurate and complete.

  • You will comply with all applicable laws and regulations.


3. Product Description

Wand Tap designs and sells physical products intended to enhance convenience and usability of payment cards and related accessories.

Wand Tap products do not:

  • Issue payment cards.

  • Provide banking services.

  • Process payments.

  • Store payment information electronically.

  • Act as a financial institution.

Users remain solely responsible for their own payment cards, bank accounts, and financial transactions.


4. Orders and Acceptance

All orders are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order.

  • Limit quantities purchased.

  • Correct pricing errors.

  • Verify customer information before processing orders.

An order is considered accepted only after payment has been successfully processed and a confirmation has been issued.


5. Pricing

All prices are displayed in the applicable currency shown on our website.

Prices may change without notice.

While we strive for accuracy, pricing errors may occasionally occur. If a pricing error is discovered after an order is placed, we reserve the right to cancel the order and issue a full refund.

Taxes, duties, customs fees, and import charges may apply depending on your location and are the responsibility of the customer unless otherwise stated.


6. Payment

Payments are processed through third-party payment providers.

By submitting payment information, you authorize the applicable payment provider to charge your selected payment method.

We do not store full payment card details on our systems.

All payment processing is subject to the terms and conditions of the relevant payment processor.


7. Shipping and Delivery

We aim to dispatch orders within the estimated processing time shown on our website.

Delivery times are estimates only and are not guaranteed.

Wand Tap is not responsible for delays caused by:

  • Postal carriers.

  • Customs authorities.

  • Weather conditions.

  • Natural disasters.

  • Government actions.

  • Other circumstances beyond our reasonable control.

Risk of loss transfers to the customer upon delivery to the shipping address provided.


8. Returns and Refunds

We want every customer to be satisfied with their purchase.

If you are not satisfied with your order, you may request a return or refund in accordance with our Refund Policy.

To be eligible for a return:

  • The product must be returned in its original condition.

  • The request must be made within the specified return period.

  • Proof of purchase may be required.

Nothing in these Terms limits your rights under Australian Consumer Law.


9. Australian Consumer Law

Where applicable, our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

You may be entitled to a replacement, repair, or refund for major failures and compensation for any reasonably foreseeable loss or damage.

Nothing in these Terms excludes, restricts, or modifies any rights that cannot legally be excluded.


10. Product Use

Customers are responsible for using Wand Tap products safely and as intended.

You agree not to:

  • Modify products in a manner that creates safety risks.

  • Use products for unlawful purposes.

  • Misrepresent Wand Tap products as financial products or banking services.

  • Use products in a way that violates any laws or regulations.


11. Intellectual Property

All content associated with Wand Tap, including but not limited to:

  • Logos

  • Brand names

  • Product designs

  • Images

  • Videos

  • Graphics

  • Text

  • Website content

are owned by Wand Tap or its licensors and are protected by intellectual property laws.

No part of our content may be copied, reproduced, distributed, or exploited without our prior written permission.


12. User Content

If you submit reviews, testimonials, photos, videos, or other content to Wand Tap, you grant us a worldwide, royalty-free, perpetual license to use, reproduce, display, modify, and publish such content for marketing and business purposes.

You represent that:

  • You own the content submitted.

  • You have the necessary permissions to submit it.

  • The content does not violate any laws or third-party rights.


13. Limitation of Liability

To the maximum extent permitted by law, Wand Tap shall not be liable for:

  • Indirect damages.

  • Consequential damages.

  • Loss of profits.

  • Loss of revenue.

  • Loss of data.

  • Loss of business opportunities.

Our total liability relating to any claim shall not exceed the amount paid by you for the product giving rise to the claim.


14. Disclaimer

Products and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, Wand Tap makes no warranties regarding:

  • Continuous website availability.

  • Error-free operation.

  • Compatibility with all third-party products.

  • Specific financial outcomes, savings, or results.


15. Indemnification

You agree to indemnify and hold harmless Wand Tap, its owners, employees, contractors, affiliates, and partners from any claims, damages, liabilities, costs, or expenses arising from:

  • Your misuse of our products.

  • Your violation of these Terms.

  • Your violation of any law or third-party rights.


16. Privacy

Your use of our services is also governed by our Privacy Policy.

By using Wand Tap, you consent to the collection and use of information as described in our Privacy Policy.


17. Third-Party Services

Our website may contain links to third-party websites, payment processors, or services.

Wand Tap is not responsible for the content, policies, practices, or actions of any third-party services.

Use of third-party services is at your own risk.


18. Force Majeure

Wand Tap shall not be liable for any delay or failure to perform resulting from circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Floods

  • Fires

  • Pandemics

  • Government restrictions

  • Labour disputes

  • Supply chain disruptions

  • Internet outages


19. Changes to These Terms

We may update these Terms from time to time.

Changes become effective immediately upon posting to our website unless otherwise specified.

Continued use of our products or services after changes are posted constitutes acceptance of the revised Terms.


20. Termination

We reserve the right to suspend or terminate access to our services at any time for any reason, including violations of these Terms.

Termination does not affect any rights or obligations accrued before termination.


21. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Victoria, Australia.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.


22. Contact Information

Wand Tap

Email: Hello@wandtap.com.au

For questions regarding these Terms, please contact us using the details above.